Effective Date: July 28, 2025
Sure Start Reading (“Company,” “we,” “our,” or “us”) respects the privacy of the individuals who visit and use its website, www.surestartreading.com (the “Site”), including parents, caregivers, and educators who purchase or access our digital lessons, products, and services. This Privacy Policy explains what information may be collected through the Site and how it may be used.
Information We Collect
We may use third-party platforms (such as our WooCommerce store or quiz site) to collect information when you:
- Purchase a subscription or product
- Register for a course or event
- Submit a contact form
- Sign up for emails or text message updates
This platform may collect information such as your name, email address, billing/shipping address, and payment information. Information collected is used only for legitimate business purposes, such as order fulfillment, communication, and product improvement. We do not sell or lease your personal information to third parties.
We may use third-party providers like Pabbly, SimpleTexting, or Calendly to support communication, scheduling, and automation. These platforms may store data according to their own privacy policies, which we recommend reviewing.
We may collect limited technical information such as browser type, operating system, or IP address for security and performance optimization.
Children’s Privacy
Sure Start Reading provides video lessons and educational resources designed for use by children under 13, but our products and services must be purchased and managed by adults (e.g., parents, caregivers, or educators).
We do not knowingly collect any personally identifiable information directly from children. Children may view content on this site or use downloaded materials under adult supervision.
If we discover that a child under 13 has provided personal information to us without verified adult consent, we will delete that information as required under COPPA.
Cookies and Tracking
This Site may use cookies or similar technologies to improve user experience. Cookies may store user preferences or help us analyze how visitors use the site. You can disable cookies through your browser settings; however, doing so may affect site functionality.
Third-Party Sites and Links
This Site may link to third-party websites for convenience or reference. Sure Start Reading is not responsible for the content or privacy practices of those external sites.
Opting Out
If you choose to opt in to email or text updates, you may unsubscribe at any time by following the instructions in our messages. If you need help, email us at [email protected] with the subject line: “Unsubscribe Request.”
Access and Control of Your Information
You may request access to, correction of, or deletion of your personal information at any time by contacting us at [email protected]. Please include a clear subject line such as:
- “Personal Information Review Request”
- “Delete My Information”
- “Privacy Request”
International Data Transfers
If you access our services from outside the United States, your information may be transferred to servers located in the U.S. or other jurisdictions. We take steps to ensure your data is handled securely and in accordance with applicable law.
Your California Privacy Rights
We do not share your personally identifiable information with third parties for their direct marketing purposes. If you are a California resident and would like to confirm this or request additional details, contact us at [email protected] with the subject “California Privacy.”
Security
We use commercially reasonable safeguards to protect your information both online and offline. However, no data transmission over the internet is 100% secure. By using the Site, you acknowledge this risk and agree to use the Site at your own discretion.
Policy Updates
We may revise this Privacy Policy periodically. Continued use of the Site constitutes your acceptance of the most current version. Please check back regularly for updates.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Sure Start Reading
Attn: Privacy Policy/Legal
PO Box 44
New Hill, NC 27562
Email: [email protected]